Protective Health Flex - A consumer driven health program combining True Patient Advocacy & Innovative Healthcare SolutionsProtective Health Flex

Nurseline
24 hours a Day

How You Benefit
This service offers toll free telephone access to experienced registered nurses, 24-hours a day, 365 days a year. It includes an immediate and reliable source for health and medical information. It also provides confidential medical counseling to help you make informed decisions about the medical care you receive. Plus, other valuable information such as:

  • Access to an audio library of over 450 health related topics.
  • Self care techniques for common symptoms.
  • Explanations on what to expect during a medical test.
  • Help from a registered nurse who can answer questions regarding:
    • Diagnostic and surgical procedures
    • A recently diagnosed medical condition
    • Prescription and over the counter medication information.
  • All calls are answered by a medical service representative and transferred to a registered nurse with the appropriate knowledge.
  • All calls are kept confidential.


How To Use Your Program
  1. Simply call the Nurseline number in your membership kit and ask to speak with a registered nurse regarding your medical question.